What is the number one factor that causes a business to succeed or fail?

This common question has been asked by many people. From corporate giants to first-time business owners. And over and over again the number one answer is–people- the people that work there, and the people you do business with. If this is so, then how do you [tag-tec] improve your business[/tag-tec]?

[tag-tec]Improve Your Relationships[/tag-tec].

[tag-tec]The key to improving your relationships with your employees and your customers[/tag-tec] is communication– first, improving the communication with yourself which is what we will discuss in this post and then, improving the communication with your employees, coworkers, and customers, but we’ll leave that part for another post.

Before you can communicate effectively to your employees or customers, you must have a clear, focused intention. This internal communication is what you’ve told yourself about why you’re talking to the other person? What’s important to you about giving this feedback? Why are speaking to this customer? Your employees and customers will sense your intention, whatever it is.

“Leadership is practiced not so much in words as in attitude and in actions.” ~ Harold Geneen

If your intention is to create an environment of clarity, effectiveness, learning and support, how do you think your employee will respond to this intention? If your intention is to create loyal long-term satisfied customers, how do you think your customers will respond. Can you see how a clear, focused intention is easy to convey and hard to resist?

A clear intention encourages open, well-defined, straightforward communication; which, in turn, produces a powerful framework for creating long-term satisfying relationships.

What’s your intention?

Try it out … Any time you’re going to speak with someone at work, first create a clear, focused intention. Ask yourself: “What’s most important to me, about having this conversation, what do I want to create as the outcome?”  Keep your intention in mind as you’re having the conversation and watch your relationships blossom.

until next time… keep a conscious
Beth

Seven Steps that Rebuild Intimacy – A Seven Part Series

Here’s Step 7. If you missed the beginning of the series, click here: Rebuild Intimacy – Part One

Step 7: Celebrate and Renegotiate.

Okay, so far you have:
• Created a Safe Space for your Open Dialogue
• Commit to the Discovery Process
• Create a Mutual Intention
• Each started asking For What You Want
• Made agreements about who’s willing to do what and when

Now what you need to know is that either what you’ve agreed to will happen or it won’t.

This is just the truth of making agreements. The typical tendency is to get upset when an agreement isn’t kept. We have a different much more satisfying option.

We suggest, each time someone keeps an agreement, that everyone immediately acknowledge and celebrate this wonderful contribution to your relationship.

However, when some agreements aren’t kept–and some agreements are bound not to be kept–this is also cause for celebration, not the wringing of hands.

Why? Because all it means is that you weren’t as clear as you needed to be to make a successful agreement and all there is to do is renegotiate.

Don’t take it as a personal affront, all it means is that something was missing from the original agreement. Find out what prevented the agreement from being kept. After you figure out what was missing, go back to your intention and use what you’ve discovered to renegotiate the strategies and make new agreements.

Rebuilding the intimacy in your relationship needn’t be difficult. All it takes is that both parties are willing, you have resources that support you, and a mutual intention to guide you forward.

With these pieces of the foundation in place, your success in building a happy, healthy relationship, filled with love and intimacy is guaranteed.

With great love and appreciation,
Beth and Neill

Seven Steps that Rebuild Intimacy – A Seven Part Series

Here’s Step 6. Make sure you don’t miss the final important step that we’ll post tomorrow. If you missed the beginning of the series, click here: Rebuild Intimacy – Part One

Step 6: Appreciation

Any time is a good time to express appreciation for what you enjoy about your relationship. But at this point–more than ever–identifying what you are grateful for and expressing your appreciation for that is very supportive. And as you move forward it helps to have a foundation of appreciation to build on.

We suggest you make a list and then express your appreciation to your partner. You’re with this person because there are things about them that you like. Things that were done that you’ve enjoyed.

This may be a bit challenging if you’re in the middle of a relationship crisis, but don’t worry… If you’re having a hard time coming up with things to appreciate, remember back to the beginning of your relationship or use the values exercised to stimulate the memories of past expressions of love.

As we said in part one, you must still believe your relationship is worth some effort or you wouldn’t have gone to all the trouble of reading this far.

Read Part 7 of this 7 part series, or sign up for our RSS feed so you will be notified automatically when it’s posted.

Seven Steps that Rebuild Intimacy – A Seven Part Series

Here’s Step 5. Make sure you don’t miss any of these important steps. We’ll post one a day for the next two days. If you missed the beginning of the series, click here: Rebuild Intimacy – Part One

Negotiate, Don’t Compromise

Some experts say that compromise is what’s needed to create a healthy relationship. We believe that understanding the difference between negotiation and compromise plays a big part in being willing and able to stick with the process we suggest here.

In our opinion compromise starts from an “Us Against Them” mindset. The process begins with everyone identifying what they want. Then they find out who’s willing to give up what parts of what they want until everyone seems to be willing to settle for what’s left.

This is a recipe for frustration and resentment. Compromise is grounded in the belief that there isn’t enough to go around, so you have to settle for whatever you can get.

Negotiation, on the other hand, is grounded in a “We” mindset. It starts by finding out what everyone values and what is missing for each person in a situation. Then, while they stay focused on concrete ways that each person can get what they value, strategies begin to emerge that make it possible for everyone to be satisfied, without the need for any compromise.

Negotiation requires that each person remain totally committed to giving up nothing they value, while at the same time maintaining an equal commitment to give up any particular strategy that would prevent the other person from experiencing what they value.

We suggest you look at each of the values in your mutual intention and identify actions each person is willing to take in order to bring those values to life in your relationship. Then rethink every action that doesn’t create the intention for both of you.

Remember don’t compromise–never do anything that you don’t really want to do. Stay true to yourself and the process.

Read Part 6 of this 7 part series, or sign up for our RSS feed so you will be notified automatically when it’s posted.

Seven Steps that Rebuild Intimacy – A Seven Part Series

Here’s Step 4. Make sure you don’t miss any of these important steps. We’ll post one a day for each of the next three days. If you missed the beginning of the series, click here:
Part 1

Step 4: Ask For What You Want.

Once you understand what’s important to each of you–at a deep, value-based level–it’s critical that you begin to understand what these values mean for each other in concrete, realistic terms.

You see, for one person caring might look like giving the other person a kiss on the cheek every night when you see each other after coming home. But that wouldn’t seem like caring at all to the other person–it might actually be annoying. For them caring might mean being asked about their day, or for their opinion about what they’d like to do that evening.

For your relationship to flourish, you must get to know one another’s likes and dislikes. After you’ve created a mutual intention for your relationship that reflects what you each value, it’s important to get concrete about the kinds of activities that will breathe life into that intention for each of you.

Don’t assume that, just because you’ve known your partner for 15 years, you know all their likes and dislikes–or that the other person should know what you like. People change over time, and so do their preferences.

We suggest you dig into your relationship intention so you can discover what the value words your used mean to each of you. What kinds of concrete things would need to happen for you to experience those values. Make a list.

To figure this out we find it helps to ask:

What would be happening, where would we be, and who would be saying what if this value was alive in my relationship and elsewhere in my life?

Write down your list and make sure you don’t leave anything out.

Read Part 5 of this 7 part series, or sign up for our RSS feed so you will be notified automatically when it’s posted.