Communication Skills are Not Just About Talking

Tag: Communication,Personal GrowthBeth and Neill

A Gift That Keeps on Giving The gift of listening

With the gift giving season fast approaching, we want to tell you about a gift you can give to anyone you’re in a relationship with.

Are you having [tag-tec]communication problems[/tag-tec] in any of your relationships-at work, at home, or with friends? Do you ever wish there was something you could give to someone that would improve your relationship? Would you be surprised to learn there really is such a gift?

If you want to strengthen, enhance, and grow your relationships, the best gift you can give is the gift of presence. Now, we’re not talking about anniversary, birthday, or Christmas presents … The presence we mean is the gift of listening to the other person without thinking about yourself at all.

“If you want to be listened to, you should put in time listening.”
~ Marge Piercy

Being present for another person doesn’t just mean listening to them without speaking. It requires that you really put yourself and your desires aside for the moment so you can fully hear what they have to say. When you give the gift of presence, you’re not only showing other people that you appreciate and support them, you’re also opening the door to discovering what’s really important to them-the hidden values underneath their words.

This week, identify one thing you can do in relation to this awareness and take action. Remember, the shortest path to a happy life is found through conscious choice.

With love, or
Beth and Neill


Dealing with Difficult People? Learn to Handle them in a Constructive Way

How Do You Deal?

Do you end up [tag-tec]dealing with difficult people[/tag-tec] on a regular basis? If so, are there times when you want to just run in hide, or click your heels and make them disappear? Or are you the kind of person that gets angry and combative right back at them? Either way, these situations can be very stressful. But don’t worry…

The good news is that there are ways to deal with these people that are much less stressful and you’ll also end up feeling much more satisfied with the outcome.

Believe it or not, some people don’t let these kinds of situations bother them. They simply stay calm and stress-free when confronted with upset and anger. Wouldn’t it be nice to know what they know? Well now you can! Here are a few simple tips that will help you breathe a sigh of leave the next time you end up dealing with an angry person.

Often times when we realize someone is upset the first thing we do is take personal responsibility. We believe that the only reason they’d be disturb–and letting us about it–is that it must be about us. The first thing to understand is that when managing these kinds of situations is that it’s not about you, it’s really all about them!

I can guess what you’re probably thinking: “What you mean don’t take it personally, when there are someone screaming at me and telling me it’s my fault!”

I understand how difficult this will be at first, but when you begin to appreciate this one point, it becomes much easier to avoid taking these things personally: Every statement you hear someone say comes from a deep and inherent desire to satisfy their needs or to support something they value. And you most likely do the same thing – its normal human behavior.

Unquestionably Everything stems from either Needs and Values.

As an example, someone who is upset may just have a need for consideration, or they might in reality value dependability. By getting upset, they are attempting to satisfy these needs or honor what they value.

Let’s say that an angry man has a conversation with Gandhi (while he was alive). And he said to Gandhi, “You’ve never had a difficult life so don’t pretend to you know what suffering is. People wait on you hand and foot! You’re such a phony!”

Can you imagine Gandhi responding to this as some people would– defensively, with anger and critical words? “What do you mean phony? Try doing what I do every day… you wouldn’t last a minute. You an ignorant little man– you probably don’t even work for a living!”

Now I’m sure you can imagine where this conversation would end up!

It’s almost impossible to think of Gandhi reacting this way, but why not ? What does he know that most of us don’t?

Gandhi knows that the man upset stems from his own challenging life and is just venting about his own pain. The man is angry because his needs have not been satisfied, and things in his life are out of harmony with his values.

So, from now on, when confronted with difficult people, try to remind yourself that absolutely everything people say or do is an effort to meet their needs or support something they value.

The next you’ll are in one of these uncomfortable situation–STOP–don’t justifying yourself, instead start by reminding yourself that their anger isn’t about you, it’s about them and their situation.

Don’t take it to personally.

Consider this: Do you want your happiness to be dependent upon others, or do you long for the kind of happiness that you have complete control over? Take charge of the situation by aligning your values with the actions you take.

Another great way to stay calm when dealing with others’ who are upset or angry is to be curiosity. Ask questions such as, “Hmm, they seems very tense and upset. I wonder what’s going on in their life that has them feel this way.”

Stop and take a if you minutes to empathize with their circumstances and think, “If I behaved the way they’re behaving toward me, what could possibly be going on in my life?” Then guess what it could be.

Changing your focus of attention in this way can truly set you free. You’ll stop acting or feeling defensive. This focus will lead you to a much more peaceful place and will help you to fill your life with happiness, and a multitude of satisfying relationships you’ll truly enjoy.

“Setting an example is not the main means of influencing others; it is the only means.”
~ Albert Einstein

Let’s review: – Tension and defensiveness isn’t the only way to deal with difficult people. – everything people say or do is in support of something they value or to meet some need. – Their upset is not about you, don’t take it personally. Take on the attitude of being curious. – Your happiness is not dependent on how others act or what they say.

When dealing with difficult people, this approach will help you open the door to a renewed sense of happiness and freedom you will no longer be restricted by your circumstances. You get to choose how you respond and what actions you will take.

If you want to start interacting differently with people who are upset, you must first practice the essential skills that create a more peaceful, happy life. If you’re ready to create that kind of life now, sign up for our thought-provoking and motivational Weekly Action Tips eMail series. The sign-up form is at the top right hand side of your screen. Don’t wait, sign up today. You’ll be happy you did.

With love and great appreciation,
Beth


Relationship Advice – Tip of the Week

Got Stress in your [tag-tec]Relationship[/tag-tec]?

relationship tension

Do you want to relieve some of the [tag-tec]stress and tension in your relationships[/tag-tec]? If so… Learn the difference between reacting to a situation and responding to it. You might ask, why would this make any difference to me ?

Reacting versus Responding

We say this over and over again, the shortest path to a happy life is found through conscious choice. Almost every time I find myself upset, frustrated, or confused about my relationships, if I look close enough, I always discover that I’m reacting unconsciously to something that’s happening in the situation. This unconscious reaction has become a habitual pattern–created from my old negative limiting beliefs. When I discovered that over 50% of all my stress and tension came from the fact that I was reacting rather than responding in situations I was able to start down the path to creating more [tag-tec]happy, healthy satisfying relationships[/tag-tec].

So what’s the difference between reacting in responding…

In the Art of Conscious Connection eCourse, we define reacting, re-enacting past behavior based on my habitual patterns and limiting beliefs, opposed to responding–which we define as, the ability to take respon-sibility for what occurs and make conscious choices about what to do and how we want to act.

How do you begin taking respon-sibility?

The first and easiest step to start practicing responding rather than reacting is to notice how you feel–am I tense, uncomfortable, irritated… As soon as you notice any emotion that is less than enjoyable, STOP and ask yourself these questions: “Am I about to do or say something that I might regret? Is there something I want to consciously do or say in the situation that is different than I was about to do?

You might be surprised at how differently things start to go in your relationships.

As Einstein said, the definition of Insanity is, doing the same thing over and over again and expecting different results.

Until next time…

with love and a commitment to your happiness

Beth


Relationship Advice – Tidbit of the Week

Tag: Personal Growth,Relationship AdviceBeth and Neill

This Weeks Relationship Advice Tidbit

Are you enjoying all your relationships? How would you like some relationship advice that is guaranteed to Help.

We believe the quality of our life is created by the quality of our relationships. Think about it, unless you’ve chosen the life of a solitary monk living in a cave, your life is filled with one relationship after another. Your family and friends, the people you work with, the person that delivers your mail. Even all those momentary relationships you have with salespeople, servers and restaurants, and the clerk in the grocery store. The list goes on and on.

How much more wonderful would your life be, if each time you interacted with another person you both left feeling satisfied?

Are there any you would like to improve? Are you enjoying the relationships you have with your all your family and friends, what about your boss, colleagues or employees. How is your relationship going with your kids?

The Gift Of Presence

If you want to improve, enrich and strengthen your relationships, we suggest the very first step is learning to give the gift of presence. Now, we don’t mean anniversary, birthday or Christmas presents…  The presence that we’re talking about is the gift of listening to the other person without thinking about yourself at all.

“If you want to be listened to, you should put in time listening.” ~Marge Piercy

Being present for another person doesn’t mean just hearing their words without you talking. It involves you putting your self aside for a moment so that you can really hear what’s important to the other person. When you give the gift of presence, you’re not only demonstrating to the other person that you care about them, you’re also opening the only door to discovering solutions that will be satisfying for everyone.

So next time you notice yourself starting to defend your position, believing you’re right, thinking that the other person is wrong, or giving the other person advice about how to change, STOP… and try giving the gift of presence. What if you got to lose, except maybe a whole bunch of stress, frustration, and pain.

If you’d like to discover other related relationship advice articles, you can start by reading: “Are You Playing Together So That Everyone Has Fun?” http://www.focusedattention.com/articles/Relationship-Advice-Are-You-Playing-Together-So-That-Everyone-Has-Fun.htm?blog

Committed to your success,
Beth


Relationship Advice – Simple but Not Always Easy

Tag: Personal Growth,Relationship AdviceNeill Gibson

Black and White Relationship Skills

No, I’m not talking about ethnicity, I’m talking about simplicity. Whenever I’m looking to improve the quality of a relationship, be more productive, or get through my next AFGO, Occam’s razor always seems to apply. “All other things being equal, the simplest solution is the best.”

In this case, I’m talking about the simplest way to interpret what I’m working on. So, for example let’s say, as is so often the case, I’m working on my ability to hear what other people say in ways that are more enjoyable, more accurate, and produce more of the results that we both want.

Does that sound like something you’d like?

I’ve learned that of the simplest possible ways to hear what people are saying is to figure out if they’re saying “I need” or “I’m grateful.” Put it another way, whenever I can remember, I try to hear whatever people say as either “please” or “thank you.”

Is it Please or Thank You?

Sometimes it’s easy to tell which is which: “Would you take the trash out before we leave?” “That was a great dinner!”

It’s pretty obvious which of these is please and which is thank you. It seems much more challenging if we hear someone blaming, criticizing, or excuse making, using statements like:

  • “Idiot! Don’t you know how to drive!”
  • “Why are you wasting time on that?”
  • “You never keep your promises!”
  • “It’s not my fault that …”
  • “I forgot to …”

Again, it’s obvious that these are definitely not “thank you,” so they must be “please.” Unfortunately, they are please said in a suicidal way. Suicidal because saying please in these ways is likely to kill the possibility of getting the underlying needs met.

1. Have Need …  2. Take Aim at Foot …  3. Pull Trigger!

The sad thing is, it seems the more important, urgent, or critical the need is, the more likely people will express it in these suicidal ways. Ways that are likely to trigger the heck out of the people they are actually saying please to.

Most reality TV shows are a great place to watch this in action and to practice identifying which times people are saying please and which times they are saying thank you. Whether you use a reality TV show, or your personal relationships for practice, notice how the more hurt and more angry a person is, the more likely they are to express please in the form of blame, criticism, judgment, excuses, etc.

Kind of sad isn’t it?

What’s the Point of Hearing Please or Thank You?

How does hearing please or thank you help me have conversations that are more enjoyable, more accurate, and produce more of the results that we both want? It helps me remember that any form of blame, criticism, judgment, or excuse is the other person expressing a need. And that the more hurt or angry a person sounds the more desperate they are for help, and scared that the need won’t be met.

And if I’m able to hear a person desperately wanting help with their need, I’m much less likely to be triggered by the suicidal way they’re saying please, and much more likely to find in me the compassion to hear their need and to offer my help.

And giving with joy is the most fun game I’ve found to play so far in my life.

What Happens if You Try Hearing Everything as Please or Thank You?

I’d be interested in hearing what you think about listening to people this way. Even more interested in hearing about your experience if you try it.

It occurs to me that some of you might be wondering which bucket you’d put “yes” and “no” in. You might be surprised to hear that I never hear people say “no.” But that’s a different blog post. :~)

Until then …

Committed to Your Success,

Neill Gibson


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