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Dealing with Difficult People? Learn to Handle them in a Constructive Way

How Do You Deal?

Do you end up [tag-tec]dealing with difficult people[/tag-tec] on a regular basis? If so, are there times when you want to just run in hide, or click your heels and make them disappear? Or are you the kind of person that gets angry and combative right back at them? Either way, these situations can be very stressful. But don’t worry…

The good news is that there are ways to deal with these people that are much less stressful and you’ll also end up feeling much more satisfied with the outcome.

Believe it or not, some people don’t let these kinds of situations bother them. They simply stay calm and stress-free when confronted with upset and anger. Wouldn’t it be nice to know what they know? Well now you can! Here are a few simple tips that will help you breathe a sigh of leave the next time you end up dealing with an angry person.

Often times when we realize someone is upset the first thing we do is take personal responsibility. We believe that the only reason they’d be disturb–and letting us about it–is that it must be about us. The first thing to understand is that when managing these kinds of situations is that it’s not about you, it’s really all about them!

I can guess what you’re probably thinking: “What you mean don’t take it personally, when there are someone screaming at me and telling me it’s my fault!”

I understand how difficult this will be at first, but when you begin to appreciate this one point, it becomes much easier to avoid taking these things personally: Every statement you hear someone say comes from a deep and inherent desire to satisfy their needs or to support something they value. And you most likely do the same thing – its normal human behavior.

Unquestionably Everything stems from either Needs and Values.

As an example, someone who is upset may just have a need for consideration, or they might in reality value dependability. By getting upset, they are attempting to satisfy these needs or honor what they value.

Let’s say that an angry man has a conversation with Gandhi (while he was alive). And he said to Gandhi, “You’ve never had a difficult life so don’t pretend to you know what suffering is. People wait on you hand and foot! You’re such a phony!”

Can you imagine Gandhi responding to this as some people would– defensively, with anger and critical words? “What do you mean phony? Try doing what I do every day… you wouldn’t last a minute. You an ignorant little man– you probably don’t even work for a living!”

Now I’m sure you can imagine where this conversation would end up!

It’s almost impossible to think of Gandhi reacting this way, but why not ? What does he know that most of us don’t?

Gandhi knows that the man upset stems from his own challenging life and is just venting about his own pain. The man is angry because his needs have not been satisfied, and things in his life are out of harmony with his values.

So, from now on, when confronted with difficult people, try to remind yourself that absolutely everything people say or do is an effort to meet their needs or support something they value.

The next you’ll are in one of these uncomfortable situation–STOP–don’t justifying yourself, instead start by reminding yourself that their anger isn’t about you, it’s about them and their situation.

Don’t take it to personally.

Consider this: Do you want your happiness to be dependent upon others, or do you long for the kind of happiness that you have complete control over? Take charge of the situation by aligning your values with the actions you take.

Another great way to stay calm when dealing with others’ who are upset or angry is to be curiosity. Ask questions such as, “Hmm, they seems very tense and upset. I wonder what’s going on in their life that has them feel this way.”

Stop and take a if you minutes to empathize with their circumstances and think, “If I behaved the way they’re behaving toward me, what could possibly be going on in my life?” Then guess what it could be.

Changing your focus of attention in this way can truly set you free. You’ll stop acting or feeling defensive. This focus will lead you to a much more peaceful place and will help you to fill your life with happiness, and a multitude of satisfying relationships you’ll truly enjoy.

“Setting an example is not the main means of influencing others; it is the only means.”
~ Albert Einstein

Let’s review: – Tension and defensiveness isn’t the only way to deal with difficult people. – everything people say or do is in support of something they value or to meet some need. – Their upset is not about you, don’t take it personally. Take on the attitude of being curious. – Your happiness is not dependent on how others act or what they say.

When dealing with difficult people, this approach will help you open the door to a renewed sense of happiness and freedom you will no longer be restricted by your circumstances. You get to choose how you respond and what actions you will take.

If you want to start interacting differently with people who are upset, you must first practice the essential skills that create a more peaceful, happy life. If you’re ready to create that kind of life now, sign up for our thought-provoking and motivational Weekly Action Tips eMail series. The sign-up form is at the top right hand side of your screen. Don’t wait, sign up today. You’ll be happy you did.

With love and great appreciation,
Beth


Same Old Relationship Problems — Again!

Have you ever wondered how to keep those pesky issues from your past relationships from cropping up like weeds in your present relationship? Does it seem that no matter how hard you try, the same old patterns keep replaying like a stuck record?

It’s an old saying, “No matter where you go, there you are.” But, unless you take specific steps to avoid it, it’s just as true that, “No matter where you’ve been, there you go!”

What do we mean by this?

Simply put, people don’t take responsibility for consciously creating a future that draws them to it. More often than not, they take what’s happened in the past and expect that this is most likely what’s going to happen to them in the future. Then they live into that prediction.

We can guarantee that you’re doing this if you’ve ever asked yourself some version of these two questions:

Why does the same thing keep happening to me over and over again?

Why don’t I learn from my mistakes?

Past, Present and Futurepast presnt and future

Without getting into a quantum physics argument, time in the physical realm flows from the past, to the present, and then into the future. But since we human beings have a memory–and are so very, very good at creating meaning–we form opinions about what’s happened to us in the past and apply these opinions to what’s happening to us now as a way to predict our future.

The future tends to be this big, scary, black hole of the unknown, and we don’t like the unknown very much. This leads to the obsession with predicting the future we humans have always had.

In our human perception of time there is our memory of our past, our experience of the present–which is colored by our experiences in the past–and then there is this big blank space called our future. And since we don’t like these big blank spaces we tend to fill our future with predictions that we base on our past experiences.

So instead of past, present, future, our timeline looks more like: past, present, past. In other words, we put our past in our future and then live into that.

Starts to make sense why history repeats itself, doesn’t it?

Predictability = Safety — T’aint Necessarily So

It’s obvious people want to predict the future because they believe this will create greater safety or security. The problem with this is that our prophecies tend to be both: 1) of the worst possible scenario, and 2) self-fulfilling.

This is not a good combination. Whenever you predict a future based on your unpleasant experiences in the past, you are very likely to fulfill on your prophecy of an unpleasant future.

So how do you get your past out of your future?

The first thing is to believe that your future is entirely unpredictable and then make a commitment to stop using your past experiences to predict it. It’s okay to use your past to inform your future, but not to predict it.

Now granted, this is much easier said than done because you can’t ever stop doing anything, you can only start doing something else.

We suggest you start getting very clear about what values you weren’t experiencing in your past by exploring these “recurring” past experiences that you don’t enjoy. Once you identify what you value that is missing for you in these experiences , you can then put all of your attention on ways to get more of this in your future.

Using the information about what you value most in life is how you use your past to inform your future. But first you have to believe that–since your future is unpredictable–it is possible for you to have what you value in the future. We find many people don’t believe this.

The trick here is to make very concrete plans for how you can experience more of what you value in the future, and then take whatever actions you need to in order to have those plans happen.

We can’t guarantee that you will get what you want, because the future is unpredictable!

But, since what you focus your attention on grows–and since you’re focusing your attention on what you value and on specific plans to get it–we’re confident that you’re much more likely to get it than if you keep filling up your future with your past.

With a commitment to your success,
Beth and Neill


Relationship Advice – Tip of the Week

Got Stress in your [tag-tec]Relationship[/tag-tec]?

relationship tension

Do you want to relieve some of the [tag-tec]stress and tension in your relationships[/tag-tec]? If so… Learn the difference between reacting to a situation and responding to it. You might ask, why would this make any difference to me ?

Reacting versus Responding

We say this over and over again, the shortest path to a happy life is found through conscious choice. Almost every time I find myself upset, frustrated, or confused about my relationships, if I look close enough, I always discover that I’m reacting unconsciously to something that’s happening in the situation. This unconscious reaction has become a habitual pattern–created from my old negative limiting beliefs. When I discovered that over 50% of all my stress and tension came from the fact that I was reacting rather than responding in situations I was able to start down the path to creating more [tag-tec]happy, healthy satisfying relationships[/tag-tec].

So what’s the difference between reacting in responding…

In the Art of Conscious Connection eCourse, we define reacting, re-enacting past behavior based on my habitual patterns and limiting beliefs, opposed to responding–which we define as, the ability to take respon-sibility for what occurs and make conscious choices about what to do and how we want to act.

How do you begin taking respon-sibility?

The first and easiest step to start practicing responding rather than reacting is to notice how you feel–am I tense, uncomfortable, irritated… As soon as you notice any emotion that is less than enjoyable, STOP and ask yourself these questions: “Am I about to do or say something that I might regret? Is there something I want to consciously do or say in the situation that is different than I was about to do?

You might be surprised at how differently things start to go in your relationships.

As Einstein said, the definition of Insanity is, doing the same thing over and over again and expecting different results.

Until next time…

with love and a commitment to your happiness

Beth


Relationship Advice – Tidbit of the Week

Tag: Personal Growth,Relationship AdviceBeth and Neill

This Weeks Relationship Advice Tidbit

Are you enjoying all your relationships? How would you like some relationship advice that is guaranteed to Help.

We believe the quality of our life is created by the quality of our relationships. Think about it, unless you’ve chosen the life of a solitary monk living in a cave, your life is filled with one relationship after another. Your family and friends, the people you work with, the person that delivers your mail. Even all those momentary relationships you have with salespeople, servers and restaurants, and the clerk in the grocery store. The list goes on and on.

How much more wonderful would your life be, if each time you interacted with another person you both left feeling satisfied?

Are there any you would like to improve? Are you enjoying the relationships you have with your all your family and friends, what about your boss, colleagues or employees. How is your relationship going with your kids?

The Gift Of Presence

If you want to improve, enrich and strengthen your relationships, we suggest the very first step is learning to give the gift of presence. Now, we don’t mean anniversary, birthday or Christmas presents…  The presence that we’re talking about is the gift of listening to the other person without thinking about yourself at all.

“If you want to be listened to, you should put in time listening.” ~Marge Piercy

Being present for another person doesn’t mean just hearing their words without you talking. It involves you putting your self aside for a moment so that you can really hear what’s important to the other person. When you give the gift of presence, you’re not only demonstrating to the other person that you care about them, you’re also opening the only door to discovering solutions that will be satisfying for everyone.

So next time you notice yourself starting to defend your position, believing you’re right, thinking that the other person is wrong, or giving the other person advice about how to change, STOP… and try giving the gift of presence. What if you got to lose, except maybe a whole bunch of stress, frustration, and pain.

If you’d like to discover other related relationship advice articles, you can start by reading: “Are You Playing Together So That Everyone Has Fun?” http://www.focusedattention.com/articles/Relationship-Advice-Are-You-Playing-Together-So-That-Everyone-Has-Fun.htm?blog

Committed to your success,
Beth


Why People Become Relationship Terrorists

First of all, I dislike using labels such as “terrorist.” Labels such as these tend to dehumanize the person we’re talking about and help perpetuate a culture of “enemy images.” And “enemy images” are the driving force that perpetuates terrorism.

But to unwrap this label, let’s agree that terrorism means: “the systematic use of fear, especially as a means of coercion.” The question that comes to my mind is: How could anyone come to believe that using fear to influence someone else to do what we want is the best strategy? (Just look at the history of the Middle East if you want to see how ineffective this strategy is at truly resolving issues.)

Well, the best answer I’ve found to this question has to do with how we unwittingly adopt our culture’s beliefs and then unquestioningly act on them. I haven’t seen anyone who explains this more succinctly than this talk given by …

Dan Dennett: On ants, terrorism, and the awesome power of meme

http://www.ted.com/index.php/talks/dan_dennett_on_dangerous_memes.html

Here’s one of those talks that can change your view of the world forever. Starting with the deceptively simple story of an ant, Dan Dennett unleashes a dazzling sequence of ideas, making a powerful case for the existence of “memes” — a term coined by Richard Dawkins for mental concepts that are literally alive and capable of spreading from brain to brain. On the way, look out for:
+ a powerful one-sentence secret of happiness
+ a compelling insight into terrorists’ motivation
+ a chilling view of Islam
And just when you think you know where the talk’s heading, it dramatically shifts direction and questions some of western culture’s fundamental assumptions.
This Is Unmissable.

After viewing this talk, it’s not hard to understand how a dangerous set of relationship memes has hijacked most of the brains in today’s culture, and why people end up acting the way they do on “dating” and Survivor type reality shows.

Fascinating stuff! What do you think?

Committed to Your Success,
Neill Gibson


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